Game does not open after Windows update

3 replies [Last post]
gustavo.lago
User offline. Last seen 10 weeks 5 hours ago. Offline
Joined: 2011-06-23
Posts: 2

Hi!

Yesterday my Windows 10 updated to version 1803 (OS Build 17692.1004) and after this the game does not open anymore. I am running version 0.9.24.1 and when I open the splash screen appears and then it closes. It does not even create the log. I've already tried the compatibility mode, run as administrator. Nothing.... Sad Smiley

Anything I can test yet?

Thansk, Lago.

nemo
nemo's picture
User offline. Last seen 7 hours 22 min ago. Offline
Joined: 2009-01-28
Posts: 1635

No log seems rather unlikely. Are you possibly looking in the wrong place?
Also https://issues.hedgewars.org is best place to report and track problems.

My Documents/Logs/game0.log

Would be where that log would be.

Also, be sure to test quick simple local game against AI to rule out network issues.

And, see if there's a more recent version of your graphics driver on the ATI or nVidia or Intel website, and see if there's an option to roll back to an older one if an update of it occurred recently.

--
Oh, what the heck. 1PLXzL1CBUD1kdEWqMrwNUfGrGiirV1WpH <= tip a hedgewars dev

Catlinman
Catlinman's picture
User offline. Last seen 1 day 4 hours ago. Offline
Joined: 2017-12-04
Posts: 1

Hey there!

I'm having the exact same issue. No logs here either and I can't generate them because as the first post states the game won't even start. The splash screen opens and closes without any further information. Didn't have this happen before on the same system but after reinstalling Windows and the game this issue occurred.

Driver for my graphic card and any other related hardware is up to date on this system. Any help and diagnostic suggestions are appreciated Smile

Your humble fiendlord.

nemo
nemo's picture
User offline. Last seen 7 hours 22 min ago. Offline
Joined: 2009-01-28
Posts: 1635

So... just to be super clear.
Is it the *game* which isn't starting or the frontend?

That is, are you able to get to an app with the hedgewars logo, but it's clicking on the quick start AI battle or similar that fails?

--
Oh, what the heck. 1PLXzL1CBUD1kdEWqMrwNUfGrGiirV1WpH <= tip a hedgewars dev

Copyright © 2004-2017 Hedgewars Project. All rights reserved. [ contact ]